ADDACT | FAQ for campaign starters - Frequently Asked Questions
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FAQ for campaign starters - Frequently Asked Questions

How can I start an ADDACT campaign?

You want to start a campaign? Cool, that’s good to hear! You can start your campaign right here:  Start campaign  If you have any questions about starting an ADDACT campaign, just write a short mail to  hey@addact.de  and we’ll contact you within 24 hours to set up the campaign together with you.

Is it only possible to start a campaign with a booked venue?

No. It is also possible to start a campaign and define the venue after the successful campaign. If you start a campaign without a booked venue, just define a timespan in which the event will take place.

Can I also start a campaign when the date of the funded event is not set?

Yes. You can also start a campaign and set the date of the funded event after the successful campaign.

Is it also possible to start a city battle?

Yes. You can also start a competition of two cities and only one city gets the concert after the campaign.

Does ADDACT also take care of the booking issues?

No. As a ticketing seller ADDACT is not involved in the communication with the venues. Of course, we can help you with finding the right venue for your crowdfunded event.

What do I have to consider before starting a campaign?

Before starting a campaign you should activate your fanbase to spread the word and to create a buzz in social media.

Can I also start a poll without real ticket sales?

No. Polls without ticket sales are not possible on ADDACT.

What does the 100% in the 100% mark stand for?

Behind the 100% is the number of campaign tickets that need to be sold for the event to take place.

Do I sell all available tickets for an event on ADDACT?

It is up to you, how many tickets you want to sell on ADDACT. But keep in mind that you can continue selling tickets after your successful campaign.

When will I receive my collected money after a successful campaign?

You will receive your money after the event has taken place.

What happens after a successful funding of an event?

When an event was successfully funded in a city, in which the venue and the date of the event are predefined, we collect the money from the customers and send out the tickets. If you now want to sell additional tickets in the regular pre-sales, you are free to do so.

When an event was successfully funded in a city, in which the venue and the date of the event are not predefined yet, it is up to you to find a suitable venue and/or date for the event. After you pass us this information, we will then collect the money from the customers and send out the tickets. If you now want to sell additional tickets in the regular pre-sales, you are free to do so.

What do I have to pay when the funding was not successful?

When a funding in a city was not successful, you will have to pay nothing.

How long should the campaign run?

We recommend a running time of the campaign of four weeks.

What happens if the ticket buyer is not free on the event date?

If the date and place of the event aren't certain before the start of the campaign, he/she will have 14 days starting from the end of the campaign to withdraw from his/her purchase.

How much do I have to pay for ADDACT?

The ADDACT fee is 15% per ticket plus a payment fee of 1€ per ticket.

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